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Common queries answered

Frequently asked Questions

10-25 days internationally. Note: The delivery time mentioned above does not include order processing time of custom-made products that usually varies from 2 to 5 days.

With some orders, we may split into several parcels to make sure there is no Tax problems with your order

Due to the production method we use for all of our products, we cannot accept returns unless the item is proven damaged/defective.

As soon as your order has shipped out, you will receive a confirmation email with your tracking number.

We look forward to helping you with your inquiry. We respond to email messages in the order that they are received, and will respond to your email as quickly as possible.

Please contact us as soon as possible and we will help you to make sure you will receive your order at the correct address

YES. No matter where you live, we ship our products all over the world.

If you have ordered multiple different items, they may be sent separately

Yes, you can get in touch with us via our mail : contact@dragon-jewels.com

Worldwide shipping

We ship to over 200 countries

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14 days money back guarantee

International Warranty

Offered in the country of usage

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